Terms of service

Terms of Service

Last updated: 19 September 2026

By visiting our website and purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

1. General By accessing or using our website, you confirm that you are of legal age in your jurisdiction and agree to be bound by these Terms of Service. We reserve the right to update or modify these terms at any time without prior notice.

2. Products We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. All product descriptions, images, and pricing are subject to change without notice. We make every effort to display accurate colours and images of our sneakers, however we cannot guarantee that your device's display will be perfectly accurate.

3. Pricing & Payment All prices are listed in ZAR (South African Rand). We reserve the right to change prices at any time. Payment must be made in full before an order is processed and dispatched. We accept the payment methods listed at checkout.

4. Orders We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, incorrect pricing, or stock errors. If your order is cancelled after payment, a full refund will be issued.

5. Shipping Orders are processed and shipped in accordance with our Shipping Policy. We are not responsible for delays caused by courier services or circumstances beyond our control.

6. Returns & Refunds All returns and refunds are handled in accordance with our Return & Refund Policy, which forms part of these Terms of Service.

7. Intellectual Property All content on this website, including logos, images, text, and product descriptions, is the property of Urban In & Out and may not be reproduced, distributed, or used without our express written permission.

8. Limitation of Liability To the fullest extent permitted by law, Urban In & Out shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.

10. Contact For any questions regarding these Terms of Service, please contact us at [your email address].